Research and Assessment

predicting trends, identifying gaps in services, and assessing our current landscape

Evaluation is a key part of improvement, even long after you’ve left the classroom. We recognize how important it is to take the time to step back and analyze what we do well and where there are areas that need improvement. With techniques ranging from surveys to groups like our Hot Teams, we listen to the voices of those who use our services and reassess strengths, weaknesses, and changing needs. From there we are able to conduct the research and implement the changes that maintain—and increase—our efficacy.

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